Accessibility statement for Manor House Flats Development Engagement Website

This accessibility statement applies to the following websites in the Guildford Borough Council digital estate:

These websites are run by Guildford Borough Council. We want as many people as possible to be able to use our website. For example, that means you should be able to:

  • navigate most of the website using just a keyboard

  • All images on this site can be enlarged by clicking on them

  • navigate most of the website using speech recognition software

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet (opens new window) has advice on making your device easier to use if you have a disability.

How accessible this website is

We are aware of some issues that may affect the accessibility of some parts of the Manor House Flats website:

  • Issues to be places here

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We'll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us: 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)(opens new window).

Technical information about this website's accessibility

Manor House Flats website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status

These websites are partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to 'the non-compliances and exemptions' listed below. 

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Issues to be placed here

Content that's not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDFs(opens new window) or other documents published before 23 September 2018 if they're not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations(opens new window).

Preparation of this accessibility statement

This statement was prepared on 5 March 2025. It was last reviewed on 5 March 2025. 

This website was last tested on 16th July 2024. This website was tested for compliance with the Web Content Accessibility Guidelines V2.2 level A and level AA, and the test was carried out by Web Usability Partnership Ltd.(opens new window)

We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.